Pikeville Medical Center (PMC) is now offering telehealth services to continue to provide quality medical care to our patients during the COVID-19 pandemic.

Qualified patients can now use a smartphone, tablet, or computer equipped with a camera to see and talk with a PMC health care provider.  Not every type of appointment will qualify.

Many residents in the region are not able to take advantage of telehealth services form home due to limited or no internet services.  In order to help those patients, PMC has set up a free “Wi-Fi hot spot” in the parking lot in front of the PMC Primary Care Main Campus across the street from the hospital. Patients without Wi-Fi capabilities can pull up, park, and connect with a PMC healthcare provider from their vehicle.

PMC is utilizing a grant received from USDA Rural Development to help provide these unique opportunities.  This service will provide additional options for our patients, especially during this pandemic.

In addition to being able to be evaluated by PMC medical staff remotely, patients who need blood work can be tested without leaving their vehicles.  Staff is set up outside the PMC Diagnostic Center across the street from the hospital to conduct these services.  If it is determined that a patient also needs prescription medication, they can remain in their vehicle and proceed to the PMC outpatient pharmacy drive-thru to pick it up.

PMC is committed to offering a high level of care to patients. This is yet another effort to protect and serve our patients.

For more information about PMC’s continued effort to combat the COVID-19 pandemic, visit our COVID-19 website at www.pikevillehospital.org/covid19/.  Anyone with specific questions about COVID-19 is encouraged to call the Kentucky COVID-19 Hotline at 800-722-5725.