Pikeville Medical Center (PMC) has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
Being named as a winner of the Press Ganey HX Guardian of Excellence Award® signifies that PMC is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“By putting their patients and workforce first each and every day, PMC is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Pikeville Medical Center have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
“We strive daily to provide our patients and community with the best possible experience while at our hospital,” said PMC President and CEO Donovan Blackburn. “We are honored to accept this award because it demonstrates the outstanding leadership that exists at PMC and our commitment to raising the bar for healthcare in Appalachia.”
To learn more about services offered at PMC, visit pikevillehospital.org.