Pikeville Medical Center offers many levels of service. Here is some information to help you know the differences between Primary Care, Urgent Care and Emergency Room Care, so you can choose the best option for your healthcare needs.


PRIMARY CARE | Focuses on care to adults and children that includes assessing and treating current conditions, identifying health issues, vaccinations and disease prevention and healthy lifestyle promotion, as well as referrals to specialists when needed. Our Primary Care providers typically schedule patient visits in advance and have limited ability to accommodate evening, night and weekend appointments or walk-ins. Primary Care providers serve as the gatekeeper for all your medical needs and are a trusted source of reference to help you navigate the healthcare system and live your healthiest life. Our Primary Care team is accepting patients and would welcome a call from you to establish care.


URGENT CARE | Focuses on treating unexpected illnesses and injuries that can’t wait for a visit to your Primary Care provider. Our Urgent Care Clinics offer evening, night and weekend hours of service and accepts patients without appointments.

Visiting an Urgent Care Clinic does not replace a visit to your Primary Care provider but can be a convenient option when your regular doctor is unable to work you in for an appointment. When illness strikes outside of regular office hours, our Urgent Care Clinics offer an alternative to long waits often associated with an emergency room visit. Urgent Care service usually costs less than the ER, too.


EMERGENCY ROOM | Focuses on treating life-threatening or extreme medical conditions in patients of all ages. The Emergency Room is a department of the hospital that has access to all the technical resources, services and expertise that we make available. Pikeville Medical Center is the only Level II Trauma Center in Kentucky, and as such, has advanced technology and specialized experts to handle the most critical medical conditions and circumstances.



  • Abdominal pain
  • Animal or insect bites
  • Bladder and Urinary tract infection
  • Breathing discomfort, such as moderate asthma
  • Bronchitis
  • Cuts and bleeding that may require stitches
  • Ear infection
  • Fever, flu or cold symptoms
  • Minor back pain
  • Minor burns
  • Nausea or diarrhea
  • Pink Eye
  • Seasonal allergies
  • Sore throat
  • Sprains and broken bones
  • Vomiting or diarrhea


PMC’s Urgent Care Clinics can also perform a variety of preventive screening tests that include cholesterol screenings, diabetes screenings, liver screenings, pregnancy screenings, TB skin tests, women’s health screenings and more. We provide immunizations for flu, tetanus/diphtheria, pneumonia and more.



  • Allergic reactions
  • Drug overdoses
  • Head trauma
  • High fevers or rash, especially
  • Intestinal bleeding
  • Loss of consciousness
  • Paralysis
  • Poisoning
  • Repeated vomiting
  • Severe abdominal pain
  • Severe burns among children
  • Severe chest pain
  • Severe fractures
  • Severe head or eye injuries
  • Stroke
  • Vaginal bleeding with pregnancy
  • Wheezing or shortness of breath


If you have chest pains or a more serious condition or injury, call 9-1-1 or go to your nearest emergency department.