Leadership at Pikeville Medical Center has been closely monitoring and responding to the evolving COVID-19 situation to ensure the hospital is best positioned to meet head-on the very real impacts of this pandemic. Consistent with other leading healthcare organizations across the country and our region, Pikeville Medical Center has made policy changes to maximize the effort in mitigating the risks.
Beginning April 23rd, 2020 PMC will institute a Universal Masking Policy to be observed while on the PMC Main Campus and in all other PMC facilities. This requirement is designed to protect patients, visitors and healthcare workforce.
Non-clinical staff and visitors are asked to wear cloth or surgical masks while on PMC properties.
These may be non-medical grade cloth masks that are clean, not visibly soiled and are regularly laundered (at least every two days). Visitors will be provided a mask should they not have their own surgical or cloth mask upon entry.
Masks with exhalation valves or vents are not permitted to be worn by staff, visitors or patients, in accordance with the Centers for Disease Control and Prevention (CDC). Masks with one way valves or vents allow air to be exhaled through a hole in the material, which can result in expelled respiratory droplets that can reach others.
Free Greeting Cards
At PMC, we understand the stress and burden these necessary visitation restrictions place on families and their loved ones. We’d like to encourage family and friends to take advantage of our Free Greeting Cards delivered to patient rooms. Click here to or on the graphic below to create and send a Free Greeting Card!
In an effort to reduce the spread of COVID-19, everyone who enters the Pikeville Medical Center Hospital (PMC), PMC Clinic Building or any other Area PMC Clinic will be checked for fever and shortness of breath.
Employees and visitors alike will be checked. Anyone who is experiencing shortness of breath or has a temperature of 100.1 degrees or higher is asked to stay home. If you have any questions please call the COVID-19 Hotline 1-800-722-5725.
Pikeville Medical Center is committed to going the extra mile to protect and serve the people of our region.
Family Practice & Primary Care Visits – Keep your primary care appointment by seeing your doctor virtually. Our clinics will reach out to those who qualify to keep their appointment with the use of our new telehealth platform.
Located next to the PMC Drive-Thru Pharmacy
When your provider recommends to have your blood drawn, we now have the ability to do it from the comfort of your car – eliminating your need to come inside the hospital.
PMC Clinics are open for business, and patients needing to see their doctor in person, you can call the clinic to check in from our parking area. We can then notify when the doctor is ready with a text alert, or we can send a runner to the parking garage to get you.
The Corner Market is now open:
All other PMC Clinics are open and on-schedule.
Due to our facility’s visitation restrictions and to ensure the safety and well-being of our patients, their families, and staff during the coronavirus (COVID-19) state of emergency, the Medical Records office is temporarily closed. If you need medical records, please visit our Medical Records page by clicking here for instructions.
The only access to the May Tower and Elliott Building are through the main entrance on the 2nd floor. The floor by floor access between the Clinic Building and the May Tower are closed until further notice. For those that need to travel between those buildings must do so by going to the 2nd floor.
PMC’s program to deliver prescriptions to our patients’ room upon discharge will continue. However, the only form of payment accepted will be with a credit card.
Social Distancing is the practice of reducing close contact between people to slow the spread of infection or diseases. Social Distancing measures include limiting large groups of people coming together, closing buildings, and canceling events.
SAFE TO DO
For the convenience and safety of our patients visiting for an appointment, we are asking that you check-in at the clinic registration desk, then provide a cell phone number or parking location. When your practitioner is ready to see you we will text your phone or send an employee to your vehicle.
In accordance with the Kentucky Department of Health and guidelines of Social Distancing the Top of the Tower Restaurant is offering seating at reduced capacity for patients and visitors ONLY. This policy may change at any time based on guidance issued by the state.
Pikeville Medical Center understands you are concerned about the spread of the novel coronavirus. Your safety and well-being are our top priority and we are taking every precaution to help keep you safe.
The symptoms of COVID-19 are similar to other respiratory illnesses like the flu including:
If you have these symptoms:
COVID-19 symptoms are similar to other respiratory illness like the flu. Symptoms include fever, cough, and shortness of breath.
KY Cabinet for Health and Human Services: https://govstatus.egov.com/kycovid19
Updates on KY Governor Andy Beshear’s Facebook Page: https://www.facebook.com/GovAndyBeshear/
Or call the COVID-19 Hotline at (800) 722-5725